What skills and competences are expected from an intern?

The following skills were identified as the important ones for an intern to have beforestarting an internship. The list is very much a wish list but one that we feel could beused as the basis of a pre-internship student self-assessment audit.

Skills
Problem solving
•    Trouble shooting
•    Decision making
•    Management of levels of abstraction
Analytic skills
Systems and process thinking
Creativity
Innovation
Team working
•    Delegation
•    Motivation
•    Tolerance and receptiveness
Flexibility
Cultural awareness
Project management
•    Stakeholder awareness and values
•    Planning and estimation
•    Control/Direct/Organize
•    Organization (including staffing)
•    Team structures
•    Scheduling
•    Monitoring and evaluation
•    Representing (public relations and customer relations)
•    Time management
Risk management
Quality assessment and Valorization
Meeting management & etiquette
Assertiveness
Configuration management
Information management
•    Security
•    Confidentiality
•    Data protection
Communications
•    Presentation
o    To technical and non-technical audiences
o    Technical content
o    Business content
•    Written
o    Technical reports
o    Business reports
•    Active listening
Reflective practice
Business awareness
•    Financial
•    Marketing
•    Legal
Applicability and limitations of tools

Behaviours
Punctuality
Diligence
Responsibility
Meeting deadlines
Independent thinking
Loyalty
Commitment
Motivated and exhibiting initiative
Adaptability
Concern for quality
Ethical awareness and behaviours
Ability to cope with change
Professional code of practice
Confidence
(self awareness)
critical thinking
open mindedness
appreciation of lifelong learning (CE/CPD)

Research