• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Demonstrates technical selling skills
• Complete understanding of pricing and quotes process
• Work closely with colleagues and management to provide clients with most efficient and professional service possible
• Maintains accurate records of all sales and prospecting activities including sales calls, closed sales, and follow-up activities
• Business or marketing-related degree or equivalent professional qualification.
• Relevant product and industry knowledge.
• Microsoft office proficiency Excellent communication and interpersonal skill.
• Strong written and verbal communication.
• Motivation, drive and a desire to achieve financial success.
• Sales or Business Development experience is an advantage.
• Organization and planning, Strategic thinking and problem solving
Salary: 100€ Fixed + bonuses
BD Eletronics
St Julians (MALTA)