Our business partner is a unique Youth Hostel located in Girona, Spain. The hostel is the new project of two adventurers who have been travelling around the world. A small and cosy hostel of high quality for a reasonable price. It was developed by them due to their experience, expertise and knowledge of the business. As they are customer oriented, customer service and care are a most for them. If you would like to develop your customer service and customer relations skills, this could be your internship. The hostel´s staff are like a fun family which makes the stay of the guests pleasurable.
- Respond to customer requests such as perform check-in and check-out, providing information and customer service;
- Reservation management, sales management, answering telephone and email inquiries, support for group bookings, contact suppliers;
- Address bar patrons and help in organizing and conducting events for hostel guests
- To perform public relations tasks which include social media tools
-Fluent in English. Spanish B1 at least
- Accommodation (shared room, 2 per room)
- 250 € per month